Tav 3

Review of Purchasing power

I purchased and iPhone 12 from the company and it ...

I purchased and iPhone 12 from the company and it was so-called delivered to my address by UPS on the 9/9/21. However, I was at work at the time. So when I got home I checked the mail box, checked my porch, no package. I went on line to see the tracking info. It s been reported it s been sign by me and delivered to me, even though was at work. I called Purchasing Power to inquire about the missing phone , I was told to file a claim with I did. Well my claim was denied by Deanthony Huff a so-called customer care specialist. I called Mr. Huff for two weeks, I emailed him as well with no response. I finally got him on the phone the 3rd week, and he was so dismissive and rude. No matter what I said, his mind was made up. He did not try to help me at all. It disappointing because I ve been with this company since the early 2000. I will not spend no more money with Purchasing Power. The lost a customer.