I was dealing with a frustrating situation, someon...

I was dealing with a frustrating situation, someone not doing their job. I emailed Mirem (Mimi) Sanchez last week about this, she immediately emailed the company that wasn't completing information that was needed. Fast forward to this morning & the company STILL had not submitted this information. I emailed Mimi again, she once again sent them an email specifying our company in an attempt to get this issue resolved. Mimi emailed me back a little while ago to access my log in again, i do so & there it was.............DONE! :) Information needed was provided and i can relax now :) Mimi is awesome! Very professional, courteous, told me to feel free to follow up with her anytime. I felt each time i reached out to her, that she sincerely wanted to help me. THANK YOU MIMI!!!!!!!!!!