Usually 5-15 minute wait beyond appointment time. ...

Usually 5-15 minute wait beyond appointment time. Other than that I have had nothing but positive experiences here. Mercy is not my favorite hospital, not in the least! but Dr Hughes and his medical staff are the exception to the rule for me. If it weren't for them I would have chosen a different neurologist and team. Dr Hughes is very thorough and willing to take the time to talk with me about my MS and he never so much as glances at his watch. Well except if he decides to check my pulse or heart rate. (that may well be why I wait that 5-15 extra minutes. From the research I've done he is an unparalleled Doctor of Neurology especially for Multiple Sclerosis, and he is constantly working to gather more talented staff. Like his new Nurse Practitioner Ann Lewis. She is like the sister I never had in her interpersonal communications charm wit intelligence and has a very broad foundation of knowledge supporting her MS care.