We rode our motorcycle here and ran into rain on t...

We rode our motorcycle here and ran into rain on the way so it delayed us by about a 1/2 hour. When we arrived our reservation had been canceled. They said they called us, which we obviously couldn't here. I asked if we could still get a room which they did get us but we had to pay more because we had booked it online and they said they couldn't give it to us at that rate and had to wait 30 minutes until it was ready. . Then the pool was closed which we weren't told when we booked it. When we asked why they said because of the covid but there were other hotels near us which had their pools open. Also we had to call everyday to get clean towels because they are not cleaning the rooms during your stay because of the covid.