Jayk Wilson

Review of Casual Mechanics, Inc.

This was my experience with Ashley at Salt Creek M...

This was my experience with Ashley at Salt Creek Mercantile after ordering two wooden shelves. After submitting payment on May 21st through Paypal Ashley said the shelves would take around 2 weeks. After a month of waiting with no word from Ashley I reached out to get an update. She didn't respond so I followed up 4 days later and she replied "they are in progress." I asked for an ETA. She replied "they should ship next week." 8 days passed with no update so I reached out again asking for an update to which she replied "we are only operating with 2 carpenters right now and they re trying to keep on things. My guesstimates are just that, but I ll make sure someone jumps on it the beginning of the week. If that doesn t work I can refund." That was 7 weeks after I submitted payment. I requested a refund and was not refunded the full amount(Paypal fees). I had to follow up two more times to get the full refund.