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Randy Gleason

3 years ago

Sales rep Mike Fuller did an amazing job he knew m...

Sales rep Mike Fuller did an amazing job he knew my needs and budget and my past experience with Chevy products. He had a couple options for me. I bought a preowned Equinox. Detail work could have been better. A couple days later actually noticed a cracked tail light. Called Mike. Scheduled an appointment to take a look at it. Heres where they lost me. Talking to the parts counter guy with Mike as my witness. Parts counter guy said he has the taillight in stock. Cool ok mike gets the run around. Service rep comes out ten minutes later and said with mike standing right there "part wont be in till monday."
Good group of sales guys but service department sucked

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