Hrithik Sethi

Review of Fortis Escorts Heart Insitute

I was admitted into Fortis Escorts Okhla for 5 day...

I was admitted into Fortis Escorts Okhla for 5 days in a private room.
The room was decently cleaned and the doctors were good. The room was decent and neat.
I was disappointed on a few important things here:
-The food was terrible, breakfast-lunch-dinner it didn't have any salt it was difficult to swallow the food because of the same. I had to order from home, touchwood I lived in The New Friends Colony so it was easy.
The food was very tasteless and bland. The hospital should at least provide food with some salt so that it's easier to eat.

-My condition was unpredictable.. I had fainted in the morning and my attendant pressed the nurse button 10 times but the nurses took lots of time to come, we even shouted out in the hallway for a nurse to come and check on me but it took lots of time. the service is very very poor. as a patient if you want something it will take a minimum of 30 mins for someone to come.

-On the day of the discharge due to the hospital staff's lack of responsibility my discharge was delayed till 8pm.. I was supposed to get discharged during the day but the staff took a lot of time to prepare the discharge summary.

overall the doctors were good but there are certain important things the hospital is doing wrong.