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lisa may

3 years ago

As a value plan member I booked a heating system c...

As a value plan member I booked a heating system check. I took a day off work and waited all day. At 5:30 they called and said they wouldn't be coming. I couldn't get another appointment for 10 days. Took a morning off work. They called after the appointment time frame and said "they are not available to come today. I should rebook a month from now when they're not as busy". Terrible service. I cancelled my Value plan membership. They don't provide the services promised.

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