maria colangelo

Review of OminBerkShire Place Hotel

What can I say about the Omni Berkshire? First off...

What can I say about the Omni Berkshire? First off, There are no words to describe the character and professionalism of the staff. If I forget any names I apologize in advance. The uncompromising service is exceptional! From the doormen, Willy, Tony and John. The gentlemen in charge of the luggage, Robert and Gary and the reception desk Adam and Umi. Mary Murphy at concierge.Ellen, the bartender. The waiters from room service. The incredible food in the restaurant and even better room service, From the burgers to the filet mignon.The manager Melissa who put us together with The director of the hotel, David Kanter who has gone out of his way every other week for my sister and her husband to get a special room for my brother-in -law who has brain cancer and goes for treatment at Sloane Kettering Memorial. They get him out of the car and take him into the hotel with the wheelchair. They take him in the elevator and get him settled in the room. Does anyone else know a hotel that provides that kind of service? They go way and beyond to provide excellence to everyone that stays in the hotel. It is located in the best part of Manhattan. It is close to every major area and makes it easy to get to all the sites. Whether visiting St.Patrick's Cathedral or shopping at Saks Fifth Ave or seeing the tree at Rockefeller Center or have tickets to a Broadway show or a special day visiting the American girl store. Everything is within walking distance.There is no other hotel that compares with this one.