B

Becca and Tiarra's world fover

4 years ago

Unfortunately my review is not good either, howeve...

Unfortunately my review is not good either, however I would like to say that Alyssa is by far the best customer service rep at Brite Financial that I have dealt with and from the other reviews that I read I can definitely understand why customers only deal with representatives such as Alyssa. She is very understanding and doesn't make you feel less of a person if there are issues, and will work with you to rectify any issues...hence "GOOD QUALITY CUSTOMER SERVICE SKILLS!"
I would say that Brite Financial Services need a "Re-Set" button to go back and truly understand what Customer service is really all about. I am positive that alot of us have been mislead when it came to this so called "lease-situation." If Brite Financial Services ever operated out of integrity...my advice would be to go back because at this point, your "Cons is definitely outweighing your Pros.!"

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