The most unprofessional, sleazy landlords I've eve...

The most unprofessional, sleazy landlords I've ever had the misfortune of renting from. When they improperly kept most of our deposit, they made it impossible to talk to anyone there. There was no manager working in our building at the time we moved out, hence our written notice was apparently lost. We were then charged for the weeks between when we moved out and when we were FINALLY able to talk to someone to return our keys. Then when we tried to get in touch with this company it was once again impossible to talk to anyone. This experience has been exhausting and emotionally draining. I'm happy to own a home now, but in the future if friends are looking for apartment recommendations, I'd say check to see if this company is involved, and if it is, consider it a red flag.
P.S. when you look up the names of the 5-star ratings here, you'll see that most of them come from employees of the company. Pathetic.