Terrible experience and a complete waste of time.....

Terrible experience and a complete waste of time.. After receiving 3 or 4 calls regarding the season's deals, I decided to go over there because I've been planning to change my vehicle.. After more than 40mins wasted, they denied to provide me at least an idea of how much was going to be the price of any vehicle I liked.

I was interested in a rav4 or 4runner.

We filled a form with some information including the car and features I wanted. I Also mentioned that I have a good toyota vehicle that could use for trade.

He took my keys because the manager was going to "evaluate" my vehicle for the trade and offered me to try the "only 4 runner available". After that ride I took a look at the rav4s in the parking lot.

Afterwards, we went back to the office and started discussing the details and how much I was willing to pay. I said 600$, with a good credit score, and could give my car for trade or cash. After several times that "he went to talk with the manager" and tried to push me into saying yes to a vehicle, I said that was needing to have more information before making a decision.

Basically, he stated that these cars were in high demand and they only provide numbers or an idea to those who already decided buying.. He gave my keys back without any trade in value and refused to provide more information regarding the vehicles costs.

What's wrong with you? How am I purchasing something without knowing or having an idea of the price? You make people waste their time to tell that? I don't know if it is a company policy or just the sales guy trying to take advantage, but it was really crooked and wrong.. If this is the way they treat customers before having your money, don't want to know what happens after..

By the way, there are some specials deals on the vehicles which were not even mentioned by the sales guy. I guess they didn't want me to use any..

Today I received a called from one of their agents and explained the situation; shortly after, the manager called me without even apologizing and trying to fix things.

Buying a vehicle but not from you, for sure.