I have placed an order in the La Rapa store of the...

I have placed an order in the La Rapa store of the Rio shopping center in Arroyo de la encomienda (Valladolid). Said order was a candy cake for a child's birthday. After going 2 days to choose the cake, when they went to pick up the order, they had not done it. Nor have they previously notified me. The boy has run out of cake !! It seems irresponsible for me! Of course I will not buy anything again at La Rapa stores! and I do not recommend it to anyone!