h

Roofing crew nocked water heater and furnace vent...

Roofing crew nocked water heater and furnace vent loose and didn't even bother to check after finishing roof leaving attic exposed to carbon monoxide. Called field inspector assigned to my roof Install, told me he would be by later that day(Fri) and reconnecting show or call so reconnected myself. Steven finally shows up to collect check (and put on a good face as though he followed up with his crew)Tuesday with 20 point Inspection sheet but never did proper
follow thru with his crew. When I mentioned vent for water heater and furnace being nocked loose he made excuses. Make sure if you use Lon Smith roofing that you check your vents before they leave your property very hard to get roofing company to follow thru.

**Gary from Lon Smith roofing called me and apologized for the way things were handled and came out within an hour and addressed our concerns and made sure everything was taken care of. Gary Thanks for taking the time to listen and making thing right.**

Service: Roof installation

Comments:

No comments