Deanna Reeves

Review of Bertch cabinet mfg. inc.

If I could leave no stars I would. We received a n...

If I could leave no stars I would. We received a new kitchen from Bertch in December. We have saved and dreamed of this kitchen for years. We received many cabinets in that were put together poorly and we had to send back and we had A TON of finishing issues with our cabinets. They sent someone out who was supposed to fix them, but left a big mess and they looked worse after he left than before he came. He left paper towels on the counter tops & in cabinets and splattered stain all over my new counter tops. I reached out to Gary Bertch ( the owner) and he assured me they would pay special attention to the items being replaced but didn't care to much to fix or compensate me for the horrible quality or inconvenience. He told me the finish we chose (matte) didn't always take well to the wood we chose (alder). If that was the case I don't think that should be offered as an option. He didn't even respond to my most recent email. These cabinets were supposed to be a higher end, and they were not. I would NEVER recommend these cabinets to anyone. I could go on but the pictures should speak for themselves.