Zero stars actually. Worst service ever. As the de...

Zero stars actually. Worst service ever. As the delivery of the desk was delayed over and over again I decided to cancel the order. This was confirmed by the customer service. 2 weeks later my flatmate accepted a delivery which turned out to be the desk. I contacted the CS again via email to ask why the desk was delivered - no answer. I tried calling them, after waiting for 1 hr on the phone they answered that the delivery was a mistake by them. (I had already bought a different desk so I had no use for it). Now, 2 months after my cancellation of the order I still have the unwanted desk, the CS keeps telling me that the transportation team will be in contact with me to collect the desk and I still haven t been refunded. WORST SERVICE EVER!!!