Ann Cantando

Review of Raleigh-Durham International A...

I had a six or seven hour layover at this airport....

I had a six or seven hour layover at this airport. I require special assistance in the form of a wheelchair. Most of the time this service was too notch. However, I decided to have lunch in one of your restaurants. When I was done, I asked an employee to call for someone to assist me to the gate. No one one showed for an hour and at that point the manager got involved. They each called at least twice. I waited three hours. The manager then spotted an airport wheelchair sitting outside of the restaurant. He took it and helped me get to my gate. I commend him for this. I do not commend airport staff who made me wait three hours in terrible pain as the restaurant chairs were very hard. If it matters, I was flying Frontier. I hope no on else has to go through this.