This has got to be the worst customer service that...

This has got to be the worst customer service that I have ever encountered! Not only were service disruptions common, but when I tried to cancel service it was almost impossible. Numerous times I had to follow up with them and ask why I was still being billed for services that I shut off months ago. They kept telling me that they were having trouble getting someone out to the old house to shut off service. This went on for several months. I called again today 8/26/13, because I got another bill for services when service should have been discontinued months ago. Would not recommend this company ever again...Just a follow up...finally got my refund...its now november!