We moved in in December to the Retreat in Bothell,...

We moved in in December to the Retreat in Bothell, WA. We paid very high move in costs because we don't have, want or need revolving credit. It cost us over $6,000. to move in and when we moved in I started cleaning the apartment so I knew it was clean. After cleaning only the kitchen and dining area floors my water was black! So we opened up the economy blinds and did our own inspection.
Food on ceiling above breakfast bar, oven was dirty inside, sprinkler system was caked with cobwebs and greasy residue, we were not yet moved out of our previous residence so I did our laundry there for almost 2 weeks while cleaning that up as well. The first time I did laundry at the Retreat the washer made a horrible racket but I chalked it up to previous tenant abuse...something I put on the dryer fell over one side and when I lit up the area I was sickened by the lint, dirt and garbage. I had my daughter take pictures of everything...with the COVID-19 mandates in place we have been unable to show the office these photos as of yet. We were given conflicting information on putting our own energy efficient laundry in place of the aged and finally useless ones belonging to the complex. We were finally told we had to accept responsibility for any damage caused by our machines.we gave our acceptance to that and set a date to move our in and asked for theirs to be removed...they did not. We moved our in over 3 weeks ago and put in another request only to be told that it was OUR responsibility to move, store and replace their appliances upon move out. Our first month water,sewer and trash bill was over $200. Plus the $25. Valet trash which we rarely use, and our utilities were nowhere near as low as we were quoted our normal utilities would be. We live in Washington State Not California...and our housing is costing us nearly $3,000. per month. The office staff does not pay attention to any issues we have had. On top of the washer and dryer we have had problems with the dishwasher. It frosted my daughter's crystal the first time we used it and it did not heat dry the dishes. Filter and heating coil were replaced and heat coil went out again. Water is not "hot from hot water faucet and do not need to turn cold on to cool hot water to warm. This said they call themselves a "Luxury" apartment complex and the ONLY luxury is the costs we endure!!