If you have any other provider available take them...

If you have any other provider available take them. We have dsl, and no other provider to switch to. We only get internet about half the time and no matter how much I've called and complained and tried to figure out what's wrong they simply say it must just be your internal hookups and that's it. Even tho I've told them repeatedly it's the modem that I had to buy from them that's trash. One day we will have fantastic internet, and the next we will have absolutely nothing. All the while our house phone works perfectly. Yep most definitely and internal line problem when they're hooked to the same line. They also won't send anyone out to do anything without cheating an outrageous fee even when they didnt do a single thing. I wish I had the experience anyone else has seem to had with this company but I unfortunately have had nothing but Bill's we didnt get to use.