Staff were excellent & nothing was to much trouble...

Staff were excellent & nothing was to much trouble. Room was good & very clean. However, the carpet had a lot of marks & stains & generally looked a little tired. Rest of the room was great. I was under whelmed with the poor choice & quantity of the snacks & the room lacked sparkle, not as good as the similar facility at Gatwick. Did have an issue when trying to return to my car as the nobody seemed to know where the keys were. Took over 30 minutes to rectify. Overall rating very good.