We booked this tour based on a recommendation from...

We booked this tour based on a recommendation from a family member. Our tour was Saturday at 10am. On Thursday they called and asked if we could come Friday instead but we couldn t since our flight wasn t until Friday night. They said no problem. I noticed online that many tickets were still available for our tour so I imagine they were trying to cancel it. Saturday morning as we were leaving our hotel to go to the tour they called and said the bus driver had an emergency and our tour was cancelled with no other option to book that day. I half expected for them to call and cancel but couldn t believe it when it actually happened which also left us scrambling. Wouldn t book with them again.