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Jessy Woodman
Review of Greco pizza

3 years ago

Had an issue with staff at this location not givin...

Had an issue with staff at this location not giving a price at the time of an order, when the driver showed up to deliver the food, was outraged at the cost, spoke to Debra, the apparent General Manager for the Moncton area. Asked about the pricing and was not advised that the prices changed & was not told to me upon ordering. Debra then proceeded to call me a liar and stood by her staff and refused to take my complaint seriously. I wasn't asking for a refund or anything, I just wanted to confirm the price & why it was more than I was under the impression it should be and to find out why the order taker on the phone didn't give a price, which they're supposed to. This is the worst service I've ever received. Will also be reporting to the BBB & National Head Office. This is not how a "General Manager" should be talking to customers. Highly inappropriate.

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