mark sontz

Review of Wayfair

What a disgusting company. THREE weeks ago I appli...

What a disgusting company. THREE weeks ago I applied for a credit card issued by COMENITY bank for WAYFAIR at their request to save a small percentage on my order. This caused a hard inquiry on my credit report which I expected and was ok with. I paid the balance in full within 2 weeks and yesterday received a letter stating the WAYFAIR were severing their relationship with COMENITY and all credit card holders would have their credit cards reported as closed to all the credit bureaus. Neither of them accepts culpability for this and it now up to individual card holders to sort out their credit reports. Horrible business practice. No wonder you are always spending major dollars on close outs ...... customer retention which cost a fortune obviously means nothing to WAYFAIR.