O

Ozzy Fur

3 years ago

Novotel Hotel Greenwich

Novotel Hotel Greenwich

Front desk: Jo
Very helpful and friendly. Gave us help with the pram. Carried belongings to our room. Generally overall a positive member of staff.
She even helped us with our luggage on our way out along with her colleague. Can't thank her enough for all of her hospitality she and the rest of her colleagues provided.

Hygiene:
Good.

Food:
Free breakfast included which is a buffet which includes full English, continental and a selection of fruits and cereals.
Dinner was included on the first night, but disappointed by the quality and standard of food. Dinner was good, just was expecting more from novotel.

Customer service:
The customer service from Novotel was very good.
Staff gave extra blankets and a heater due to the icy/snowy conditions.

Location: Great location for restaurants, museum, and park. Lots to see!

Wi-Fi connection: Excellent

Will I return: Yes

Comments:

No comments