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We arrived early morning 6/21/2020 to have a fu...

We arrived early morning 6/21/2020 to have a full day on the beach around 11am we seen a vehicle there at the house because we parked across the street at beach access we figured it was the cleaning crew.around 330 we decided to pack up and try the house since it was close to time and drop some fishing gear off instead of packing everything back in the truck .Upon coming back to the home around 345-4 I tried the key code which didn't work so we figured it wouldn't work till 5. A employee of joe and lamb pulled in and stated he was just checking the home to see if the cleaning crew had been there. My thoughts were why would the cleaning crew wait till 4 to clean a 3 story house especially since the check in and out times were changed for the covid for taking extra cleaning measures. So the employee told me it was fine to drop the fishing gear off there until we went to grab a bite to eat and he reminded me check in was not until 5 which the people across the street were able to go in at 4 because they told us there key code worked early and it was joe and lamb also. We unloaded the items under the house in the parking area out of the way and waited on the rest of our party to arrive. At 4:12 p:m the cleaning crew arrived which was 2 woman. I figured well we arent gonna be able to check in on time because there is no way they would have that big of a house cleaned in 45 mins to covid standards. Before the other half of our party arrived so we could all go eat together the cleaning crew was finished at 4:53 I just couldn't believe it! There is no way they cleaned the home to covid-19 standards I went in before I let anyone else and used my own cleaning supplies to sanitize everything, the floors had not been mopped or the carpet vacuumed very well. I searched the home for a vacuum and there were 2 handheld ones which didn't work. We unpacked and hoped that's all the issues we had and just order in food that night because it took a while to clean the home.. well that wasn't the case the hot tub wouldn't heat and only one jet worked and it looked like it was falling apart ,boards were broke on the walkway to the pool and my brother actually cut his foot on a nail where the board was broke, I ended up covering the nails up with a big flat seashell ,the grass was overgrown at the pool area until I think Thursday someone came and cut it the lounge chairs around the pool are weathered bad to the point you are afraid to sit in them, one lounge was actually broke and we didn't realize it and my sister and law was sitting in it and it just gave way with her back and she lacked about a inch hitting her head on the fence and a nail coming through the fence. The dryer vent hadn't been cleaned in quite sometime picture posted below of the mess my mom cleaned out of it because we couldnt figure out why it wouldn't dry..The grills were filthy we couldnt even use them..and the wire brush provided to clean them was horrible. The people who were in the home before us I assume had a tv box put in between the 2 trash cans at the road the trash men didn't pick it up and threw it back on the lawn. I hope this review helps someone else out.. the home was life is good in kitty hawk which location wise was great close to beach access but looks in pictures are very deceiving I've rented with Joe and lamb multiple times this has to be my worse experience I should have known it would be bad because in the beginning I didn't if every one was going to be able to go and my job had me on travel restrictions I contacted Joe and lamb they told me to contact the owner which I didn't and I never got a response.. when you pay over $4000 u expect alot better than this I have pictures if u would like to see. It wont let me post.

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