I am local and have been considering getting a sea...

I am local and have been considering getting a seasons pass. However, after coming today (although I think it s due to end of the season issues like people quitting) I don t think I will. The place was majorly understaffed and one stressed staff member told me many have quit. To me that suggests either poor working conditions or poor incentives to stay the full season. There was a ton of goose poop all over the wave pool area and even in the wave pool!
Additionally, there was a hornets nest by the little kids rides and a young child was stung. We stood in line for a ride but were refused one because the staff person had to go run another ride. We couldn t go on 3 rides we wanted to because there were no staff for them! My 3 year old was crushed.

My friend, who has a season pass, came too and stood in line for food for 20 min (understaffed again) and asked for complimentary fries for the wait but was refused both that & a refill on the season cup she usually gets refilled there. Not cool Wild Waves. Not cool.

I gave it a 2 because there is still lots to do but customer service gets a ZERO.