DO NOT MOVE HERE. I will repeat, DO NOT MOVE HERE...

DO NOT MOVE HERE. I will repeat, DO NOT MOVE HERE. There are too many issues to list when it comes to the Crystal House, which is probably better suited to be a Crystal Meth House.

From the very first month I moved in the following happened:

Flooding into my apartment from 3 floors above, at 2am. They had just done repairs on the water heaters and a pipe burst causing dirty water to flood into my apartment at 2am. Water was coming in all along my window, through light fixtures, and other places in the ceiling. I had to use all of my towels to soak up the dirty water and then pay to wash them after. The carpets were soaked and so was the ceiling. The remedy for this was just to paint over everything like nothing happened and bring in a dehumidifier. They were nice enough to let somebody into my apartment afterwards, without my notification, to clean.

Broken cable wire. I had to go to circuit city to fix my cable wire and hook everything up myself.

Toilet spraying water everywhere. Whenever the toilet flushed water would spray out and collect on the bathroom floor.

Bathroom/Kitchen faucets always broken. Every 2-3 weeks I had to call maintenance to come in and replace the filters on the faucet because they were clogged from god knows what in the water.

I had to have the shower head replaced, another issue with the toilet where it ran when flushed, and my bathtub leaked to the apartment below me.

All of that was within the FIRST month, out of 13.

In addition:

Cockroaches, yes they have them. Yes they are huge in the basement.

Black slime backed up into the bathroom sink, not even sure what it could have been.

Called the cops multiple times for what sounded like domestic abuse in the apartment above. Loud screaming noises all hours of the night.

Accidentally locked myself out of my apartment on a day the leasing office closed unexpectedly and had to pay their $100 fee, which is apparently a "luxury service." They view this as emergency maintenance even thought maintenance is on site 24 hours.

Towed my rental car after there was no one around to get a temporary parking decal from. After driving 7 hours back from NY from my girlfriends grandfather passing away I got back to Crystal House at 430 am. There was no concierge around, they frequently disappear after 8pm. After waiting around for a little bit, it is 430 am, I decide to go get sleep after 3 long stressful days. My girlfriend went back to the car to get something she forgot at 5 am, still no concierge. Woke up to the car being towed. I went to talk to the leasing office and I was told that "I should have waited for the concierge."

I never got a move in inspection, and when I moved out they never notified me of when the move out inspection would be so I could be there. The end result is receiving a bill for $800 for a stained carpet, probably from the flood of dirty water, and replacing vinyl floor which needed replacing when I moved in. They are also going to completely "renovate" the kitchen when I move out because the cabinets are from the 70s and there is no microwave.

The only good thing about this apartment are the people that work in the store in the basement, and even then they charge double for everything you buy there.

I would have gladly spent extra money to have never dealt with this property. This was my first experience with Roseland and it was not a good one.