Lawsonia Inermis Review of Saratoga Star Aquatics
The front desk staff are not well informed about t...
The front desk staff are not well informed about the rules of the pool. The lifeguard, specially a Chinese old guy with lot of grey hair is very rude. He shouted at my kids who were under 10 years old to get out of the pool and wait for their parents. Who gave him the authority to shout at the kids? After I (parent) tired to intervene, the life guard shouted at me also saying that it is a law that kids under 10 years cannot swim without an adult in the pool. On other days, I have also seen kids under 10 swimming in the deep pool and nobody asks them to leave. The application of the rule is not even. The front desk staff were making stories to cover up if you tell them, there were kids under 10 swimming in the deep pool alone without an adult. Anyways, if there is some rule, there could have been a better way of pointing out the rule. The life guard did not have have to be so rude. The life guard may be very good at swimming but he needs training in communication.

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