Kenneth Norris

Review of InterContinental Montelucia Re...

My wife and I stayed to celebrate my 50th birthday...

My wife and I stayed to celebrate my 50th birthday. The grounds were beautiful, but the rooms could use updating. The pool was full of children from open to close. Our SCHEDULED appointment could not be accommodated. Spa Manager has poor customer service. The guys at Valet (charged $30-$35 per day) were super nice, but always seemed to have been looking for a tip (hence the good customer service). The women who did our couples pedicure, in the Salon/Spa were outstanding. They had great customer service, genuine personalities and great energy.

Besides the women in the salon/spa, customer service was poor.

Not worth the money!