C Weber

Review of Fujitsu general america, inc.

Do not buy Fujitsu products! I honestly cannot be...

Do not buy Fujitsu products! I honestly cannot believe that anyone, especially a contractor, would give this brand a high rating. We bought a house 4 years ago that had a Fujitsu mini split. The first winter we lived here, the unit crapped out. Ok, maybe it was there for a while. So, we had it completely replaced. The first winter after, no refrigerant, so we paid to have it added. The next season the unit was deemed unfixable. Replacing it under warranty took over a month. The new unit, in less than a year, is now also losing refrigerant, and giving off NO heat. I have an 82 year old mother living in the room with this unit...we had to move her. The thought of waiting another month to have this unit replaced (in the dead of winter) under warranty makes me want to scream! How can a company get away with this?! How can anyone recommend this product?! It boggles the mind!