Kahreemah Coleman

Review of Venice Lofts Apartments

I have been a tenant here at the Venice Lofts for ...

I have been a tenant here at the Venice Lofts for 1.5 years now. I agree with many tenants that my initial move was pretty pleasant. My unit allotted me ample space for what I needed, great area, close to highways and I was excited about the concierge service and gym. Shortly upon moving in, I began to have issue with appliances and fixtures. The issue was not my concern as things break and will need fixing with wear and tear, my issue was with managements lack of response in a timely manner. Since being a resident here I have had over 10 maintenance requests, 2 floods in which I suffered majored losses, and now have endured broken HVAC, while in 103 degree weather, in which Cortland, the property manager, failed to address and resolve in a timely manner. My air was not getting cool since Thursday, July 18th, 2019, now it is Tuesday, July 23rd and still no air. Living here has become more of a nuisance rather than a pleasurable experience. I have continued to be treated as less than a valued customer. I pay my rent on time, have not damaged the property, and have been more than lenient with these issue thus far, but now, especially for the amount of rent I am paying, I should not have to continue to endure this treatment or suffer losses in which management is not willing to compensate me in some way. I would not recommend living here, the value, in my opinion is not worth it!!