Natalia Karides

Review of NY Midtown Ob/Gyn - NYU

I was not impressed with front end staff, not even...

I was not impressed with front end staff, not even a smile or hello when you walk in to the office.When they ask to leave a urine sample in the bathroom, they do not say nor their written instructions say that you have to label your container and put your name, they just assume you see pencils in the bathroom and figure out yourself. When you call, multiple times they put you on hold. The walls in the building are kinda thin, I could hear some conversations between doctor and another patient in next room. The office doesn't give you an option to see your chart or medical results electronically, they charge you for a copy of medical records.
The doctor I saw was Dr Spencer McClelland, MD and he would deserve a 5-star rating, the only thing I was not sure about whether he documented in the chart an emergency phone call I had to make to the office and I had to remind him about that call the next time I saw him, but overall excellent doctor with pleasant personality.
This review also comes from comparing my previous experience at Cornell, and definitely I am going back to Cornell next time, not coming back to this office.