Ok it is better then it was my stay years ago. I n...

Ok it is better then it was my stay years ago. I noticed better reviews so I wanted to give it a try again. The failures started at check in. As a Hilton Diamond I like to check in on the app and get the digital key so I can go right to my room. The app allows you to pick a room then most hotels will upgrade diamond members even if you check in. Not this hotel. To make matters worse the digital key did not work. Fail. I did go to the desk and the agent was nice and helpful and when I asked about an upgrade I was told.. you were given a corner room. Again this is the room I picked so "they" did nothing. Why lie? At 11pm the website has executive rooms and suites for sale.

As for the room basic cleaning issues and stains on the walls. Dust issues. Come on this is a full flagged Hilton not a super 8. Who is doing room inspections?

I do have to say the shuttle driver in the AM was friendly and made the short drive fun.