I'm a senior and have been having health problems ...

I'm a senior and have been having health problems that prevent me from doing many things for myself...soooooo I called and have never been treated so rudely...I was treated like I'm asking for a special favor ... when I shared about the health problems that prevent me from doing for myself the lady I talked to suggested I see a Dr. and did not set up for anyone to visit me...So my question is....What does the Council on Aging do exactly?? Oh...and whoever answers the phone...please be nicer...