John Hanratty

Review of Calgary Airport Authority

I was looking forward to using the new terminal at...

I was looking forward to using the new terminal at YYC, especially as years of complaints regarding walking distances, should have alerted the management to review this issue. Unfortunately I was seriously disappointed. Walking distances are greater. It is almost as though management have never seen moving walkways!! This and the fact that no seating is available at departure gates, No Nexus line for security, and total cold empty cavernous departure hall. All combine to make this one of the worst flying experiences ever!!