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DO NOT BUY FROM ROCKAUTO. HORRIBLE/NO CUSTOMER SER...

DO NOT BUY FROM ROCKAUTO. HORRIBLE/NO CUSTOMER SERVICE. I ordered a wheel speed sensor that RockAuto web site listed as a fit for my vehicle. I got part ordered but it did not fit. Was totally wrong. Called for return shipping label and was refused. Operator told me that it was my responsibility to have removed old part and to have compared it with the image on line and that I should have ordered the other,more expensive, brand that would fit, even though RockAuto listed the part I ordered as a fit. The operator, Dave #288 then insulted me by stating that a 12 year old could order parts from them and get it right. I admittedly have a low IQ but no need for insult. Shame on you and your company, Jim Taylor. DO NOT BUY FROM ROCKAUTO. I am mentally handicapped and they took advantage of me! (this written by a co-worker who helped me out after listening to my pleading for return label for their mistake).

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