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High quality and beautiful hotel. Huge rooms in ne...

High quality and beautiful hotel. Huge rooms in new tower and great food from room service. Amazing original lobby and bar. Only bad experience I've had is requesting a crib be brought to our room. we waited over an hour and called several times to ask where it was. Finally went to front desk to ask and the manager immediately brought a crib up himself. Friendly, helpful staff. Great customer service. Amazing views, across the street from Union Square. Walking distance to shopping and restaurants.

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