When false reviews are published, the reality abou...

When false reviews are published, the reality about a business is distorted.
I have a business that receives many false reviews with fictitious identities, all my businesses value him with a star, at the same time another business close to him value him with five stars, in all the negative reviews that I have and are a few.
You can report on the internet, but I denounce and some disappear, but a few days later the review appears with a different name.
You the review policy is very bad, because it is not mandatory to give a phone number to identify the mail, that is voluntary
Also you can create a multitude of emails, and put as many reviews as you want, and you do not identify anyone can be the same person who wants to harm a business, with changing the IP address from where they are sent seem different people
In this situation I have been forced to report my situation in the COURTS, so that responsibilities are debugged to who chooses
I am not against the reviews because they can help a business to improve and correct their mistakes, but when they are misused, they can close a business and dismiss all their workers, because the people See, you can believe it's true and therefore not go to business
Therefore I would like your review policy changed, and so each person could put a single review, as in other platforms.
they have to realize with their policy they can do a lot of damage to companies, because of the lack of ethics of some people and companies, I know that my case is not the only one, but having to resort to the COURTS is expensive and slow, but I do not there was another option
I hope that you act quickly, to be able to solve the problem.