The A&E department is a complete joke. Feel for th...

The A&E department is a complete joke. Feel for those who are in pain and agony, as you will have to wait for up to 7 hours for a complete diagnosis. This is routed in the procedural requirements for each test; Bloods, ECG, blood pressure etc. Patients are called individually for each test separately, meaning that the waiting area is continuously completely full, as people are called back and forth within their allocated 4-7 hours. Each test can have an hours wait between them, which is absurd.

The main receptionists (A&E walk-in) have no people skills and no regard to patient problems. However, the receptionists in the nursing test area genuinely try to alleviate people s concerns and try to make the best out of a bad situation

One of the nurses (Afro-Caribbean) nurse very unprofessional and no regard for hygiene (cleaned the sink and then rinsed hands for a merely a second and continued to take blood pressure readings and tending to patients-DISGUSTING). The doctors themselves (students and foundation are attentive and good). Nurses in initial A&E area could be more attentive rather than sending individuals to the wrong areas. One of the female consultants should add the word sorry or pardon to her vocabulary as the word ehh does not suffice when not understanding what the patient is saying. Not how an educated person would behave.

Best visit A&E Queen Elizabeth next time, as will save you an entire day!