The property itself is beautiful the staff outside...

The property itself is beautiful the staff outside the gaming floor are top shelf in terms of friendless, helpfulness and almost anything in between. On the gaming floor however, is a different story. Free table game lessons are offered and standard times daily but these never started on time and there was ZERO indication of where they were to be taught. When asking almost any dealer or "suit" as we heard them called either they didn't know, passed on misinformation and then disappeared or failed to help in any meaningful way.

The highly inflated prices for just a basic bad coffee were wildly annoying and having to visit the Grazie desk 4 separate times just to have all of my questions answered was laughable.

Is there room for improvement? 100% no ones perfect but when the price points of the room are that high table game lessons need to start on time.

Also be prepared to be woken by slamming doors quite often. It seems that the suite doors are setup to slam just to ensure they are properly closed. There seems to be no way to close the door quietly no matter how hard one tries.

Which is why I removed a star the general noise caused by the overall setup of the building just didn't allow for anyone trying to sleep at any point who was no black out drunk.

I would, however, 100% recommend this hotel as the quality and attention to detail apart from what I mentioned above trumps a non recommendation