Mohamed ElFar

Review of TDCanadaTrust

Atm service is good and the branch itself is spaci...

Atm service is good and the branch itself is spacious and clean. However, certain front staff are really incompetent. Once I entered, a lady came to me and kept asking if she can help whenever I say anything she says, you can check online or you can call the call centre... well, I tried to explain that I tried online but did not find what I want and that I want to talk to someone in person... but she was extremely dismissive and inattentive... she could have dismissed me without being so dismissive and unsupportive... I was struggling with a question and needed someone to help me out not to do her best to make me leave the branch!!! Extremely unprofessional and unacceptable.