Wish there was a 0 star! Awful customer service, s...

Wish there was a 0 star! Awful customer service, such a shame to undo such amazing houses to make them not worth going for, if only another developer was building the houses and I would be the first to recommend. I have bought my first house at 22, was pushed and pushed and pushed into completing early so they could get my money. Then was told the snagging list would usually take 2 weeks. 3 months on and they've completed 2 of 37 things on the list both of which were less than 5 minute jobs to complete. Squeaking floorboards in the master bedroom, spoke to the site office numerous times about it, had one person come round to look at it and then nothing was done. I spent to 2 months sleeping on a mattress on the floor so they could have easy access to do it. Every morning I put the mattress against the wall so they could come in during the day (no one came) and then put the mattress down in the evening. Rang the customer complaints team in larkfleet and was told they'd look into it and call me back. Chased up a couple of hours later after hearing nothing and then asked them to email me instead as the person before was in a meeting and then on the phone but didn't actually let me discuss any of the issues. They must still be looking into it 3 weeks on... In hindsight the bent front door key presented to me to unlock the front door on my first walk in as a homeowner was probably a good indication. Hopefully just 1 person in this company cares enough about the people that have to put up with these problems to try and get something sorted, whoever it is I will help them as much as possible to get things sorted as would every single person that has also purchased a house from Larkfleet that I have come in contact with.