VIJAYALAKSHMI BALASUBRAMANIAN

Review of Indian holiday Pvt Ltd

We had opted for IHPL to organise our tour to Darj...

We had opted for IHPL to organise our tour to Darjeeling, Gangtok and Lachung during 15-21 September 2018. Ms. Nisha Poddar at the Head office in Delhi, helped us finalise the itenerary and handled our package.

Shri Diwas Rana, the local coordinator, was prompt to get in touch with us before the start of the tour and guide us regarding the documents required for the visit to Lachung, Tsongo Lake and Nathu La Pass.

Due to collapse of bridge enroute to Lachung, the tour/itenerary had to be reworked. Ms. Nisha from the Head office got in touch immediately and informed us about the alternate arrangements being made. Ms. Nisha got the hotel booking made at Lachung transferred to the corresponding hotel of the same chain at Gangtok. Shri Diwas quickly worked out the sight seeing schedule for the two days - one day to Namchi and the second day to places in and around Gangtok. But for the coordinated effort of Shri Diwas and Ms. Nisha the reworking of the schedule would have not been possible.

Shri Diwas was in touch with us every day through out the package, informing us about the schedule and advising us about the weather and availability of food etc. for each visit and also coordinated with the concerned driver. He also worked out the permit for the visit to Nathu La Pass for us. He made us feel at ease & relaxed and ensured that we had a hassle-free tour. The success of the package was due to his sincere efforts and hospitality towards his clients. A special kudos to him

The accommodation selected (Udaan Group) was of good choice, where the ambience was good, rooms were spick and span, food at the indoor restaurants very tasty and the staff very courteous and ever ready to attend to your needs.

The drivers, Shri Budha at Darjeeling and Shri Dipesh (Thapa) at Gangtok were well mannered, reliable and customer satisfaction oriented and were aware of the tourist places.

I plan to utilise the organisation, IHPL, for my future vacations.

I earnestly recommend IHPL for availing their services to handle tour packages.

B. VIJAYALAKSHMI
Delhi