Helen Clancy

Review of Best Western Hotel Spaander

Beautiful public spaces. Better in real life than ...

Beautiful public spaces. Better in real life than in the pictures. So full of character and history. I chose the de lux room and asked for a room with a balcony . Initially I was given a corner room which only had a small balcony so I asked if I could swap for a room with a full balcony.
Loved Volendam, but it does get very busy at times and this room overlooking the water was the perfect place when I wanted to escape the crowds and look out over the sea.
Overall really happy with this hotel and glad I chose it. A few details could be improved and would upgrade this to a five star.
The bathrooms would be improved by adding better bath mats. The existing bath mats are very thin. It would also be great to have individual bottles of shower gel, shampoo and small bars of soap. Soft toilet paper would also be an improvement.
More attention to detail when servicing the room in the middle of guests stays would be appreciated ... for.example the beds were not made very well and the bins were not emptied. The box of tissues was empty and it would have been great to have had a refill...
The hotel has no room service and I would have loved a tasty snack in the evening, such as a cheese taster board, or for,example, prawns with a chilli dip..
Having said all of the above, I would still choose this hotel again.