Anna McCurdy

Review of ASU Bookstore

I was purchasing online and I couldn't have had a ...

I was purchasing online and I couldn't have had a more inconvenient time. I ordered two day shipping and got a backordered email the next day. So I called in and was told to email a random email address and ask for assistance and have still not received an email back. The next day after another backorder email I called and they said to wait another day and call back to see if it would get backordered again! By this time I should've had my package already. I called again the next day after the 3rd backorder email and asked what could be done, and they said just to order something else. I hoped they would pay for my 2 day shipping for the inconvenience, especially since my gift would arrive late at this point. Of course they didn't help out with that either...I tried to give them a chance to make me a happy customer but it was denied.