peter chen

Review of Destiny Asian Fusion

I have never in my long life written a review for ...

I have never in my long life written a review for anything, but this restaurant is so bad that it provokes me to warn the rest of the world of its greed and bad manners. There were about 16 of us that came one night for dinner. we ordered and everything was fine, until the food came. The server dropped the very hot noodle soup on the table (accident), and it spilled on 4 people, they were wet from top to bottom, and they were all burned. The server said with an insincere tone that he was sorry, didn't ask if we were okay, and what they can do for us, not even take our their first aid. we all sat there not knowing what to do, and they didn't give any instruction as to move to another table, but just left to get napkins (to clean up a table of mess). eventually we decided to move to another table ourselves, and we took all of our spoons, forks, and all our food ourselves to the other table. and that's it, never see them again. Didn't come up again to see how we were, or if the people that were burned were okay. We are all generous tippers since we know that being a waiter is hard, but we decided to not tip on this meal since their customer service was terrible. Then the war begins..... so I went up and told the manager that we would like to not pay for the tip since they dropped a bowl of bomb on us and did not felt their apology was sincere, and their customer service was nonexistent. So they said that they could not remove the 12% tip. So i said that, let's just take off 20 dollars from the bill if they can't work out the machine to remove the tip, we had 16 people, so 20$ would have been 10% or so. then they "angrily" said that they take take off 2%!, but they were angry and had a threatening tone, seriously threatening! and I said no, I would not like to pay any tips at all, not only did they not provide any customer service, but they make it seem like its our fault, and got angry at us, and make us feel threatened. So we said we would like to give no tip, and then the manager angrily said " you just dont want to give tip right? just say that in the first place" (which I did, but he just didn't hear i guess). and then they THREW the bill at us and yelled out, PAY THE MONEY. and then we did, we pay the bill, without the tip. and as we walk back to our table, they became monsters.... they YELLED out loud at us, and the manager came and kicked their own chairs in front of all of us, including kids! and they asked us to leave and pointed to the door, and we left, and as we were walking out, we can hear them yell at us in another language (cantonese). and as we walked out, the manager followed us, and all of us were scared, and they said to us with a threatening tone, who got burned? I want to know, but at this point we were all upset, and just told them to stop, stop being so rude and bad mannered. I

In summary, it was the worst experience I've had in my many years of life. It seems that these employees are all teenagers who don't really have much manner and respect for people, and are there solely for the paycheck and do not regard people's experience. It seems that all the employees are referred in by their friends and did not receive any proper training on customer service or manner, or courteous, or respect, or any form of kind behaviour. the restaurant was quite empty for a saturday night, it seems that i'm not the only one who had a terrible experience, and hence their business is dying. I hope to get in contact with the owner, the manager was the worst of all the employees, and hope to suggest a few tips on hiring. if you are looking for a place to dine, or drink bubble tea, or do anything, I would not suggest this place.