I read through some of the other reviews here and ...

I read through some of the other reviews here and I just don't understand it. My wife and I have been here twice. Both times she's come away feeling bad about the experience. The first time, she had never been to the store and was looking for some ideas about colors and lipstick. The store was somewhat busy and after waiting for only a couple of minutes and everyone else standing around waiting, we left without speaking to a sales associate. We thought, maybe it was just busy and some people want to try on things to get an idea.. so we went back on a Monday morning when the store was mostly empty.

I left her there while I went to look at shoes. There were two customers speaking with the two associates, so she was going to wait for one of them to finish. After I got back from the shoe store and a short trip to the Microsoft store nearby, I returned to find her still standing there alone, while the two associates were speaking with two new customers. I asked my wife, "Did you get to speak to anyone?" and she told me that both salespeople had ignored her and rushed over to the two new customers. She tried to speak to one of the associates with a polite "excuse me" and the lady didn't even turn around and just said "hang on a minute, I'll be right with you."

My wife doesn't usually support me coming on here and writing one-star reviews. This is the first time she actually asked me to write a one-star review for a place, and it's because the staff here made her feel like her business wasn't worth their time. Having worked in retail myself, you're constantly scanning your environment and keeping a mental note of who came in first and who you should approach next. And you don't ever speak to a customer without looking at them. I'm shocked that I witnessed that.