Lady in the office today had a horrible attitude. ...

Lady in the office today had a horrible attitude. Furthermore, when we came in for our appointment with Naomi as our person of contact, a different lady said she would help us. We thought she was breifed on our situation, but nope. We had to explain everything over again. Then she preceded to have an issue with our situation. Then called the property manager to deal with the problem. Property manager restated what she was saying. We told them we didn't have an issue with any of the requirements, only wish we could talk with Naomi because she was going to talk to her boss on our behalf and give us an update regarding our situation. Basically we showed up just for them to say they can not help us behaving rude and bothered the entire time. Naomi was ok. Not the other ladies. This type of environment is unacceptable and needs to change.