J

Jamie Dunn
Review of Velosure

4 years ago

I happened to be in the unfortunate event of havin...

I happened to be in the unfortunate event of having to claim on my cycle insurance for some accidental damage. This is something which you dread as this can take a long time and be a very long winded process.

With Velosure - this was the opposite, it couldn t have been easier. I completed the claims form along with the pictures of damage original invoice and an estimation to complete the works. Steve confirmed that I was ok to proceed and once the final bill came in this was settled immediately payment processed on the same day (Friday) and was in my account on Tuesday morning.

The whole process with Velosure was so easy, I will use them time and time again. Steve who looked after me was extremely professional, fast at responding and is a true asset to the company.

Thanks Velosure! You made what would normally be a nightmare so easy and I m glad I have my policy with you.

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